Our team of experts is here to answer questions about your subscription, our products, the microbiome, and beyond.

Seed

Because Amazon manages the payment, shipping, and delivery of orders placed through its platform,<a href="https://www.amazon.com/hz/contact-us/foresight/hubgateway?ref_=nav_cs_fs_hybridhub_navbar_c" style="text-decoration:none;">&#xA0;Amazon Customer Service</a>&#xA0;is the best place to get help with:<ul><li dir="ltr" style="text-decoration:none;">Order status or tracking</li><li dir="ltr" style="text-decoration:none;">Shipping or delivery concerns</li><li dir="ltr" style="text-decoration:none;">Returns or refunds</li><li dir="ltr" style="text-decoration:none;">Payment or account questions</li></ul> You can contact Amazon online, call&#xA0;1-866-216-1072, or request help through your account:<ol><li dir="ltr" style="text-decoration:none;">Sign in to your Amazon account.</li><li dir="ltr" style="text-decoration:none;">Go to&#xA0;Your Orders.</li><li dir="ltr" style="text-decoration:none;">Select your Seed order.</li><li dir="ltr" style="text-decoration:none;">Choose&#xA0;Get help with order&#xA0;and follow the prompts.</li></ol> For questions about your Seed product or product experience, please<a href="https://seed.com/contact" style="text-decoration:none;">&#xA0;contact SeedCare</a>&#xA0;and include your Amazon Order ID so our team can assist.

Support for Amazon orders is handled through Amazon Customer Service. Navigate to your Amazon account page. Select Your Orders . Select the Get Help button on your order of Seed. You can also contact Amazon customer service at 1-866-216-1072. For all other product support inquiries, email us at care@seed.com with your Amazon order ID and we'd be happy to help.

How do I get support for delivery, fulfillment, or payment issues for an order placed on Amazon?

🛒 Amazon

How do I stop or cancel my subscription?

How do I reschedule/skip/pause my next refill?

How do I add a new product to my account?

I don't remember signing up for a subscription — what is this charge? I’m getting duplicate charges

I have too much product — how do I slow down my subscription? What if I have more product than I need?

How do I reactivate my subscription?

How do I change the email address associated with my account?

I’m having trouble logging in—how do I access my Seed Account?

How do I adjust the quantity of my refills?

How do I get a refill?

Why are you subscription based? What are the benefits of a subscription model?

⚙️ Manage My Subscription

My order was marked as delivered, but I didn't receive it.

Where do I find tracking information for my order?

My tracking says my order is lost in transit.

How long does shipping take?

My order is delayed in transit—what can I do?

What should I do if my order arrives damaged?

Part of my order is missing from my shipment; is this normal?

What carrier will my order be shipped with?

How do I update my shipping address?

How much does shipping cost?

Can I bundle multiple subscriptions so they arrive at the same time?

Where does Seed ship?

Why is there powder residue on my capsules?

🚚 Shipping & Delivery

How do I update my billing/payment information?

What payment methods do you accept?

When will I be billed for my next order?

Do you accept FSA or HSA as a payment method?

Can I get a receipt from a past order?

Can I use separate billing information for multiple subscriptions?

My payment was declined—what can I do?

Can I trust that your website and checkout are secure? Can I trust my saved payment and personal information is secure?

💳 Payment & Billing

Can I cancel or change an order that already processed?

Can I return my recent order? Do you accept returns?

What is your 30-day risk-free guarantee and refund policy?

I need a new DS-01® jar or travel vial—mine was lost or broken.

Do you have bulk subscription options? What is SRP?

How do I enroll in the Sustainable Refill Program (SRP) for bulk refills if I already have an active subscription?

📦 Orders, returns & bulk plans

How do I redeem my InnerCircle points for a reward?

What is your InnerCircle program?

Do InnerCircle points expire?

I forgot to redeem my InnerCircle points for a discount on my order—can you help?

When will I receive my birthday InnerCircle points?

Do you have a referral program?

What happens to my InnerCircle points if my order is refunded?

How do I earn InnerCircle points?

🎁 Loyalty Points

How do I apply a discount code?

Do you offer discounts to students, teachers, first responders, military or veterans?

I forgot to add my discount code at checkout—can I still use it?

What’s the bundle + save 25% discount? How do I receive it?

How do I apply my credits towards an order?

🏷️ Discounts & Promo Codes

What is DS-01®?

Who should take DS-01®?

What does DS-01® do?

Why is DS-01® different from other probiotics?

Is DS-01® compatible with my diet or dietary restrictions?

Does DS-01® contain GMOs?

Is DS-01® safe to take while I'm pregnant or breastfeeding?

Can I keep DS-01® in my pill organizer?

Are there any side effects when taking DS-01®?

How do I take DS-01®?

What is the serving size of DS-01®?

When will I feel something with DS-01®?

Can I take DS-01® with other supplements? What about medications?

Can I take DS-01® alongside another probiotic product?

Should I take DS-01® with food?

What happens if I take more than the recommended dose of DS-01® per day?

What happens if I take DS-01® when expired?

What happens if I miss a dose of DS-01®? Or a few doses?

Can I take just one capsule of DS-01® daily?

Do I need to refrigerate DS-01®?

How long should I take DS-01®?

Should I rotate DS-01® with other probiotics in my routine?

What are the ingredients of DS-01®?

DS-01® Daily Synbiotic

What is DS-01® 14 Day Gut Reset?

How do I take DS-01® 14 Day Gut Reset?

What should I do once I’ve completed DS-01® 14 Day Gut Reset?

What happens if I miss a day of the DS-01® 14 Day Gut Reset protocol?

What should I expect to feel while taking DS-01® 14 Day Gut Reset?

Will I experience any side effects when starting DS-01® 14 Day Gut Reset?

Is DS-01® 14 Day Gut Reset safe?

Is DS-01® 14 Day Gut Reset compatible with my diet or dietary restrictions?

What is the difference between DS-01® 14 Day Gut Reset and DS-01® Daily Synbiotic?

DS-01® 14 Day Gut Reset

What is DM-02®?

Who should take DM-02®?

How do I know if I need DM-02®?

How long should I take DM-02® for?

What is the serving size of DM-02®?

Is DM-02® compatible with my diet or dietary restrictions?

What are the main health benefits I can expect from taking DM-02®?

Do I need to take DM-02® daily for it to work?

How do I store DM-02®? Does it need to be refrigerated?

Should I take DM-02® with food?

Is DM-02® safe to take long term?

Can I take DM-02® alongside probiotics?

Can I take DM-02® alongside other multivitamins?

Is DM-02® safe to take with medications?

Is DM-02® FDA approved?

Can I use DM-02® while pregnant or breastfeeding?

Is DM-02® safe?

DM-02® Daily Multivitamin

What is AM-02®?

Who should take AM-02®?

What does AM-02® do?

How do I know if I need AM-02®?

How long should I take AM-02® for?

Is AM-02® compatible with my diet or dietary restrictions?

What is in AM-02®?

What time of day should I take AM-02®? How do I use AM-02®?

How do I store AM-02®? Does it need to be refrigerated?

Should I take AM-02® with or without food?

Can I use AM-02® while pregnant and/or breastfeeding?

Can I combine AM-02® with DS-01® / DM-02® / PM-02®?

Can I take AM-02® alongside probiotics / vitamins / supplements?

Is AM-02® safe to take with medications?

Is AM-02® safe?

AM-02® Energy + Focus

What is PM-02®?

What does PM-02® do?

Who should take PM-02®?

How long should I take PM-02® for?

Is PM-02® compatible with my diet or dietary restrictions?

What is in PM-02®?

Does PM-02® expire?

How do I use PM-02®?

Do I need to take PM-02® daily for it to work? / Can I take it every day?

How do I store PM-02®? Does it need to be refrigerated?

Can I use PM-02® while pregnant and/or breastfeeding?

Can I combine PM-02® with DS-01® / DM-02® / AM-02®?

Can I take PM-02® alongside probiotics / vitamins / supplements?

Is PM-02® safe to take with medications?

Are there any side effects with PM-02®?

Is PM-02® safe?

How do I know if I need PM-02®?

Is PM-02® available to ship to my country?

PM-02® Sleep + Restore

What is VS-01™?

Who should use VS-01™?

What does VS-01™ do?

How do I use VS-01™?

When do I take VS-01™?

What is the difference between VS-01™ Reset and Sustain?

How long should I take VS-01™ for?

What happens if I miss or skip a day of VS-01™?

How should I begin VS-01™ again after taking a break?

What are the ingredients of VS-01™?

How do I store VS-01™?

What time of day should I insert VS-01™?

Can I use VS-01™ while menstruating?

When do I use VS-01™ if I menstruate irregularly or don't menstruate?

Can I be sexually active while using VS-01™?

Can I use VS-01™ while on contraceptives? (IUD, vaginal ring, oral contraceptive pill)

How do I get support for an order placed on Amazon?Updated 21 hours ago