Our team of experts is here to answer questions about your subscription, our products, the microbiome, and beyond.

Seed

How do I add a new product to my account?

How do I change the email address associated with my account?

I’m having trouble logging in—how do I access my Seed Account?

Account

How do I reschedule/skip/pause my next refill?

How do I stop or cancel my subscription?

Can I return my recent order? Do you accept returns?

Do you have bulk subscription options? What is the Sustainable Refill Program (SRP)?

How do I enroll in the Sustainable Refill Program (SRP) for bulk refills if I already have an active subscription?

I need a new DS-01® jar or travel vial—mine was lost or broken.

What is your 30-day risk-free guarantee and refund policy?

How do I reactivate my subscription?

How do I adjust the quantity of my refills?

Can I cancel or change an order that already processed?

Subscription

Account Management

Where do I find tracking information for my order?

How long does shipping take? When will I receive my order?

My order was marked as delivered, but I didn't receive it.

My order is delayed in transit—what can I do?

My tracking details indicate my order is lost in transit—what can I do?

What if my tracking details don't show any movement?

Where Is My Order?

Where does Seed ship?

How much does shipping cost?

How do I update my shipping address?

Can I bundle multiple subscriptions so they arrive at the same time?

What should I do if my order arrives damaged?

What carrier will my order be shipped with?

Part of my order is missing from my shipment; is this normal?

General Shipping

Shipping

Is climate change real?

Can I buy Seed merchandise?

Where can I buy Seed products?

I have questions about the science behind your products—who can I connect with?

Are Seed products FDA approved?

How do Seed synbiotics work?

What are the strains in Seed synbiotic products?

Do probiotics help with bloat + weight modulation?

How long do Seed synbiotics take to work?

When is the best time to take Seed synbiotic products?

How do I get a refill?

How much do Seed products cost?

Why are you subscription based? What are the benefits of a subscription model?

About the updates to our Terms

Glass Jar and Vial Replacements

General

What is DS-01®?

Who should take DS-01®?

What does DS-01® do?

Why is DS-01® different from other probiotics?

Is DS-01® compatible with my diet or dietary restrictions?

Does DS-01® contain GMOs?

Is DS-01® safe to take while I'm pregnant or breastfeeding?

Can I keep DS-01® in my pill organizer?

Are there any side effects when taking DS-01®?

How do I take DS-01®?

What is the serving size of DS-01®?

When will I feel something with DS-01®?

Can I take DS-01® with other supplements? What about medications?

Can I take DS-01® alongside another probiotic product?

Should I take DS-01® with food?

What happens if I take more than the recommended dose of DS-01® per day?

What happens if I take DS-01® when expired?

What happens if I miss a dose of DS-01®? Or a few doses?

Can I take just one capsule of DS-01® daily?

Do I need to refrigerate DS-01®?

How long should I take DS-01®?

Should I rotate DS-01® with other probiotics in my routine?

What are the ingredients of DS-01®?

DS-01® Daily Synbiotic

What is DS-01® 14 Day Gut Reset?

What does DS-01® 14 Day Gut Reset do?

How do I know if I need DS-01® Gut Reset?

How do I take DS-01® 14 Day Gut Reset?

What should I do once I’ve completed DS-01® 14 Day Gut Reset?

What happens if I miss a day of the DS-01® 14 Day Gut Reset protocol?

What should I expect to feel while taking DS-01® 14 Day Gut Reset?

How is DS-01® 14 Day Gut Reset different from other products?

Will I experience any side effects when starting DS-01® 14 Day Gut Reset?

Is DS-01® 14 Day Gut Reset safe?

Is DS-01® 14 Day Gut Reset compatible with my diet or dietary restrictions?

What is the difference between DS-01® 14 Day Gut Reset and DS-01® Daily Synbiotic?

DS-01® 14 Day Gut Reset

What is DM-02™?

Who should take DM-02™?

How do I know if I need DM-02™?

How long should I take DM-02™ for?

What is the serving size of DM-02™?

Is DM-02™ compatible with my diet or dietary restrictions?

What are the main health benefits I can expect from taking DM-02™?

How does DM-02™ work?

Do I need to take DM-02™ daily for it to work?

How do I store DM-02™? Does it need to be refrigerated?

Should I take DM-02™ with food?

Is this safe to take long term?

Can I take DM-02™ alongside other probiotics?

Can I take DM-02™ alongside other multivitamins?

Is DM-02™ safe to take with medications?

Is DM-02™ FDA approved?

Can I use DM-02™ while pregnant or breastfeeding?

Is DM-02™ safe?

DM-02™ Daily Multivitamin

What is AM-02™?

Who should take AM-02™?

What does AM-02™ do?

How do I know if I need AM-02™?

How long should I take AM-02™ for?

Is AM-02™ compatible with my diet or dietary restrictions?

What is in AM-02™?

What time of day should I take AM-02™? How do I use AM-02™

How do I store AM-02™? Does it need to be refrigerated?

Should I take AM-02™ with or without food?

Can I use AM-02™ while pregnant and/or breastfeeding?

Can I combine AM-02™ with DS-01 / DM-02™ / PM-02™?

Can I take AM-02™ alongside other probiotics / vitamins / supplements?

Is AM-02™ safe to take with medications?

Is AM-02™ safe?

AM-02™ Energy + Focus

What is PM-02?

What does PM-02™ do?

Who should take PM-02™?

How long should I take PM-02™ for?

Is PM-02™ compatible with my diet or dietary restrictions?

What is in PM-02™?

Does PM-02™ expire?

How do I use PM-02™?

Do I need to take PM-02™ daily for it to work? / Can I take it every day?

How do I store PM-02™? Does it need to be refrigerated?

Can I use PM-02™ while pregnant and/or breastfeeding?

Can I combine PM-02™ with DS-01 / DM-02™ / AM-02™?

Can I take PM-02™ alongside other probiotics / vitamins / supplements?

Is PM-02™ safe to take with medications?

What are the main health benefits I can expect from taking PM-02™?

Are there any side effects with PM-02™?

Is PM-02™ safe?

How do I know if I need PM-02™?

Is PM-02™ available to ship to my country?

PM-02™ Sleep + Restore

What is VS-01™?

Who should use VS-01™?

What does VS-01™ do?

How do I use VS-01™?

When do I take VS-01™?

What is the difference between VS-01™ Reset and Sustain?

How long should I take VS-01™ for?

What happens if I miss or skip a day of VS-01™?

How should I begin VS-01™ again after taking a break?

What are the ingredients of VS-01™?

How do I store VS-01™?

What time of day should I insert VS-01™?

Can I use VS-01™ while menstruating?

When do I use VS-01™ if I menstruate irregularly or don't menstruate?

Can I be sexually active while using VS-01™?

Can I use VS-01™ while on contraceptives? (IUD, vaginal ring, oral contraceptive pill)

Can I take VS-01™ alongside other supplements?

Can I combine VS-01™ with DS-01®?

Is VS-01™ safe?

Are there any side effects of VS-01™?

Can I take VS-01™ alongside medications?

Are there any contraindications to using VS-01™ ?

Can I use VS-01™ while trying to conceive, pregnant or breastfeeding?

What causes dysbiosis or an unstable vaginal microbiome?

VS-01™ Vaginal Synbiotic

What is PDS-08® Pediatric Daily Synbiotic?

Who should take PDS-08®?

Why is PDS-08® a powdered synbiotic?

Why should my child take PDS-08®?

What are the benefits of PDS-08®?

What time of day should I give PDS-08® to my child?

How should my child take PDS-08®?

What foods can I mix PDS-08® with?

What does PDS-08® taste like?

What is the daily dose of PDS-08®?

Why does my child need to consume PDS-08® within 30 minutes?

Why is PDS-08® different from other children’s probiotics?

Is PDS-08® compatible with my child's diet or dietary restrictions?

Are there any side effects associated with taking PDS-08®?

When will my child feel something with PDS-08®?

Can my child take PDS-08® with other supplements, medications or antibiotics?

Can my child take more than the recommended dose of PDS-08® per day?

How should I store PDS-08®?

Does PDS-08® expire?

What happens if my child misses a dose of PDS-08®? Or a few doses?

How long should my child take PDS-08®?

How do I use the refillable BacTrac™ container?

What are the ingredients of PDS-08®?

What if my child experiences discomfort while taking PDS-08®?

Is PDS-08® third-party-tested?

Is PDS-08® safe?

What does a PDS-08® subscription include?

PDS-08® Pediatric Daily Synbiotic

Products

How do I update my billing/payment information?

What payment methods do you accept?

When will I be billed for my next order?

Do you accept FSA or HSA as a payment method?

Can I get a receipt from a past order?

Payment

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