💳 Payment & Billing
How do I update my billing/payment information?
To update your billing information:. Any pending charges will process automatically once your payment method is updated successfully.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay, and ShopPay. *If checking out with Apple Pay, ensure you are using a compatible browser such as Safari.
When will I be billed for my next order?
Head to your Seed Account and click “Subscriptions”; the "Next Shipment" date indicates when you’ll be billed for your next order. If needed, click “Edit” to reschedule your upcoming refill.
Do you accept FSA or HSA as a payment method?
VS-01™ is eligible for purchase with your FSA or HSA card. DS-01® and PDS-08® are not currently eligible for purchase with your FSA or HSA card through Seed.com. We partner with TrueMed for reimbursement for your Seed subscriptions with FSA or HSA.Fo
Can I get a receipt from a past order?
You can download an invoice after 24 hours of the order processing directly from your Seed Account:. Log in to your Seed Account. Go to Order History. Find the relevant order and click Download Invoice. Your invoice will download as a PDF to your dev
Can I use separate billing information for multiple subscriptions?
Yes. If you have multiple Seed subscriptions shipping to different addresses, you can assign a different payment method to each. To note: Multiple subscriptions can only have different payment methods if each subscription was originally purchased sep
My payment was declined—what can I do?
Payment declining and unable to process your pending order? Start by confirming that your payment method is valid, unexpired, and has sufficient funds. You’ll also want to make sure your billing address exactly matches what your bank has on file. Usi
Can I trust that your website and checkout are secure? Can I trust my saved payment and personal information is secure?
Seed.com operates with TLS/SSL standard encryption, indicated by the “https://” in our website URL. The lock icon in your browser (see image attached) indicates this encryption, which means that your information is being passed in a secure manner. Se
Why do I have a duplicate charge?
If you notice a duplicate charge, we always suggest reviewing the order history in your Account to confirm a duplicate order has been processed. There are a few potential causes for duplicate charges:. 1) Review the subscriptions within your Account