Our team of experts is here to answer questions about your subscription, our products, the microbiome, and beyond.

Seed

If an order is refunded, any points earned on that purchase are immediately deducted from your points balance.

What happens to my Loyalty points if my order is refunded?

Discounts & Loyalty Rewards

How do I add a new product to my account?

How do I change the email address associated with my account?

I’m having trouble logging in—how do I access my Seed Account?

Account

How do I reschedule/skip/pause my next refill?

How do I stop or cancel my subscription?

Can I return my recent order? Do you accept returns?

Do you have bulk subscription options? What is the Sustainable Refill Program (SRP)?

How do I enroll in the Sustainable Refill Program (SRP) for bulk refills if I already have an active subscription?

I need a new DS-01® jar or travel vial—mine was lost or broken.

What is your 30-day risk-free guarantee and refund policy?

How do I reactivate my subscription?

How do I adjust the quantity of my refills?

Can I cancel or change an order that already processed?

Subscription

Account Management

Where do I find tracking information for my order?

How long does shipping take? When will I receive my order?

My order was marked as delivered, but I didn't receive it.

My order is delayed in transit—what can I do?

My tracking details indicate my order is lost in transit—what can I do?

What if my tracking details don't show any movement?

Where Is My Order?

Where does Seed ship?

How much does shipping cost?

How do I update my shipping address?

Can I bundle multiple subscriptions so they arrive at the same time?

What should I do if my order arrives damaged?

What carrier will my order be shipped with?

Part of my order is missing from my shipment; is this normal?

General Shipping

Shipping

Is climate change real?

Can I buy Seed merchandise?

Where can I buy Seed products?

I have questions about the science behind your products—who can I connect with?

Are Seed products FDA approved?

How do Seed synbiotics work?

What are the strains in Seed synbiotic products?

Do probiotics help with bloat + weight modulation?

How long do Seed synbiotics take to work?

When is the best time to take Seed synbiotic products?

How do I get a refill?

How much do Seed products cost?

Why are you subscription based? What are the benefits of a subscription model?

About the updates to our Terms

Glass Jar and Vial Replacements

General

What is DS-01®?

Who should take DS-01®?

What does DS-01® do?

Why is DS-01® different from other probiotics?

Is DS-01® compatible with my diet or dietary restrictions?

Does DS-01® contain GMOs?

Is DS-01® safe to take while I'm pregnant or breastfeeding?

Can I keep DS-01® in my pill organizer?

Are there any side effects when taking DS-01®?

How do I take DS-01®?

What is the serving size of DS-01®?

When will I feel something with DS-01®?

Can I take DS-01® with other supplements? What about medications?

Can I take DS-01® alongside another probiotic product?

Should I take DS-01® with food?

What happens if I take more than the recommended dose of DS-01® per day?

What happens if I take DS-01® when expired?

What happens if I miss a dose of DS-01®? Or a few doses?

Can I take just one capsule of DS-01® daily?

Do I need to refrigerate DS-01®?

How long should I take DS-01®?

Should I rotate DS-01® with other probiotics in my routine?

What are the ingredients of DS-01®?

DS-01® Daily Synbiotic

What is DS-01® 14 Day Gut Reset?

What does DS-01® 14 Day Gut Reset do?

How do I know if I need DS-01® Gut Reset?

How do I take DS-01® 14 Day Gut Reset?

What should I do once I’ve completed DS-01® 14 Day Gut Reset?

What happens if I miss a day of the DS-01® 14 Day Gut Reset protocol?

What should I expect to feel while taking DS-01® 14 Day Gut Reset?

How is DS-01® 14 Day Gut Reset different from other products?

Will I experience any side effects when starting DS-01® 14 Day Gut Reset?

Is DS-01® 14 Day Gut Reset safe?

Is DS-01® 14 Day Gut Reset compatible with my diet or dietary restrictions?

What is the difference between DS-01® 14 Day Gut Reset and DS-01® Daily Synbiotic?

DS-01® 14 Day Gut Reset

What is DM-02™?

Who should take DM-02™?

How do I know if I need DM-02™?

How long should I take DM-02™ for?

What is the serving size of DM-02™?

Is DM-02™ compatible with my diet or dietary restrictions?

What are the main health benefits I can expect from taking DM-02™?

How does DM-02™ work?

Do I need to take DM-02™ daily for it to work?

How do I store DM-02™? Does it need to be refrigerated?

Should I take DM-02™ with food?

Is this safe to take long term?

Can I take DM-02™ alongside other probiotics?

Can I take DM-02™ alongside other multivitamins?

Is DM-02™ safe to take with medications?

Is DM-02™ FDA approved?

Can I use DM-02™ while pregnant or breastfeeding?

Is DM-02™ safe?

DM-02™ Daily Multivitamin

What is AM-02™?

Who should take AM-02™?

What does AM-02™ do?

How do I know if I need AM-02™?

How long should I take AM-02™ for?

Is AM-02™ compatible with my diet or dietary restrictions?

What is in AM-02™?

What time of day should I take AM-02™? How do I use AM-02™

How do I store AM-02™? Does it need to be refrigerated?

Should I take AM-02™ with or without food?

Can I use AM-02™ while pregnant and/or breastfeeding?

Can I combine AM-02™ with DS-01 / DM-02™ / PM-02™?

Can I take AM-02™ alongside other probiotics / vitamins / supplements?

Is AM-02™ safe to take with medications?

Is AM-02™ safe?

AM-02™ Energy + Focus

What is PM-02?

What does PM-02™ do?

Who should take PM-02™?

How long should I take PM-02™ for?

Is PM-02™ compatible with my diet or dietary restrictions?

What is in PM-02™?

Does PM-02™ expire?

How do I use PM-02™?

Do I need to take PM-02™ daily for it to work? / Can I take it every day?

How do I store PM-02™? Does it need to be refrigerated?

Can I use PM-02™ while pregnant and/or breastfeeding?

Can I combine PM-02™ with DS-01 / DM-02™ / AM-02™?

Can I take PM-02™ alongside other probiotics / vitamins / supplements?

Is PM-02™ safe to take with medications?

What are the main health benefits I can expect from taking PM-02™?

Are there any side effects with PM-02™?

Is PM-02™ safe?

How do I know if I need PM-02™?

Is PM-02™ available to ship to my country?

PM-02™ Sleep + Restore

What is VS-01™?

Who should use VS-01™?

What does VS-01™ do?

How do I use VS-01™?

When do I take VS-01™?

What is the difference between VS-01™ Reset and Sustain?

How long should I take VS-01™ for?

What happens if I miss or skip a day of VS-01™?

How should I begin VS-01™ again after taking a break?

What are the ingredients of VS-01™?

How do I store VS-01™?

What time of day should I insert VS-01™?

Can I use VS-01™ while menstruating?

When do I use VS-01™ if I menstruate irregularly or don't menstruate?

Can I be sexually active while using VS-01™?

Can I use VS-01™ while on contraceptives? (IUD, vaginal ring, oral contraceptive pill)

Can I take VS-01™ alongside other supplements?

Can I combine VS-01™ with DS-01®?

Is VS-01™ safe?

Are there any side effects of VS-01™?

Can I take VS-01™ alongside medications?

Are there any contraindications to using VS-01™ ?

Can I use VS-01™ while trying to conceive, pregnant or breastfeeding?

What causes dysbiosis or an unstable vaginal microbiome?

VS-01™ Vaginal Synbiotic

What is PDS-08® Pediatric Daily Synbiotic?

Who should take PDS-08®?

Why is PDS-08® a powdered synbiotic?

Why should my child take PDS-08®?

What are the benefits of PDS-08®?

What time of day should I give PDS-08® to my child?

How should my child take PDS-08®?

What foods can I mix PDS-08® with?

What does PDS-08® taste like?

What is the daily dose of PDS-08®?

Why does my child need to consume PDS-08® within 30 minutes?

Why is PDS-08® different from other children’s probiotics?

Is PDS-08® compatible with my child's diet or dietary restrictions?

Are there any side effects associated with taking PDS-08®?

When will my child feel something with PDS-08®?

Can my child take PDS-08® with other supplements, medications or antibiotics?

Can my child take more than the recommended dose of PDS-08® per day?

How should I store PDS-08®?

Does PDS-08® expire?

What happens if my child misses a dose of PDS-08®? Or a few doses?

How long should my child take PDS-08®?

How do I use the refillable BacTrac™ container?

What are the ingredients of PDS-08®?

What if my child experiences discomfort while taking PDS-08®?

Is PDS-08® third-party-tested?

Is PDS-08® safe?

What does a PDS-08® subscription include?

PDS-08® Pediatric Daily Synbiotic

Products

How do I update my billing/payment information?

What payment methods do you accept?

Payment

What happens to my Loyalty points if my order is refunded?Updated 3 months ago