Can I cancel or change an order that already processed?Updated 9 days ago
Once an order has been billed, we're unable to cancel or modify it — orders process right after a charge is completed. To help avoid an unwanted shipment in the future, cancel or adjust your subscription as soon as you know you won't need the next shipment.
If this was your first Seed order, you may be eligible for a refund under our 30-day risk-free guarantee. Subsequent orders are not eligible for a refund under this policy.
You can always reschedule your next refill to give yourself time to work through what you have on hand—your product remains fresh through the expiration date printed on the pouch.
Additionally, you can also adjust your subscription's quantity, frequency, or cancel it before your next refill date.
How do I reschedule/skip/pause my next refill?
Can I return my recent order? Do you accept returns