Payment
How do I update my billing/payment information?
To update your billing information:. Any pending charges will process automatically once your payment method is updated successfully.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay, and ShopPay. *If checking out with Apple Pay, ensure you are using a compatible browser such as Safari.
When will I be billed for my next order?
Head to your Seed Account and click “Subscriptions”; the "Next Shipment" date indicates when you’ll be billed for your next order. If needed, click “Edit” to reschedule your upcoming refill.
Do you accept FSA or HSA as a payment method?
VS-01™ is eligible for purchase with your FSA or HSA card. DS-01® and PDS-08® are not currently eligible for purchase with your FSA or HSA card through Seed.com. We partner with TrueMed for reimbursement for your Seed subscriptions with FSA or HSA.Fo
Can I get a receipt from a past order?
To download an invoice:
I have multiple subscriptions within my Seed Account—can I use separate billing information for each one?
Yes, only if they are going to separate addresses. Navigate to your Seed Account and the settings page. Scroll down to click the “Update Payment Methods” button. From here you can locate the subscriptions going to a specific address and edit each pay
My payment was declined—what can I do?
If your payment failed to process, we suggest the following:. If needed, here's how to update or change your payment information. Once our system recognizes your payment as valid, it will successfully process your order.
Can I trust that your website and checkout are secure? Can I trust my saved payment and personal information is secure?
Seed.com operates with TLS/SSL standard encryption, indicated by the “https://” in our website URL. The lock icon in your browser (see image attached) indicates this encryption, which means that your information is being passed in a secure manner. Se