Where Is My Order?
Where do I find tracking information for my order?
If tracking is available for your order, you will receive an email with a tracking link. You can also find tracking information in your Seed Account. Click “Account” on the top menu, then click “Order History” to find your order and tracking details.
How long does shipping take? When will I receive my order?
U.S. shipments are expected to arrive 2-7 business days after an order has been placed. International shipments are expected to arrive 7-14 business days after an order has been placed. U.S. subscribers can opt for expedited shipping at checkout for
My order was marked as delivered, but I didn't receive it.
Our DS-01® refill mailers now fit in most standard mailboxes, so please check your mailbox for your refill. Occasionally, packages are scanned before your local mail carrier physically drops them at your home. If this happens, you’re likely to receiv
My order is delayed in transit—what can I do?
Occasionally, scans are missed and tracking details aren't updated—that said, your package should still arrive soon.If your order is marked as "in transit" for longer than expected, confirm that your shipping address within your Seed Account is corre
My tracking details indicate my order is lost in transit—what can I do?
If your tracking details indicate that your order has been lost in transit, confirm that your shipping address within your Seed Account is correct. If it is and you haven't seen movement in 24 hours, reach out to SeedCare for support.
What if my tracking details don't show any movement?
Occasionally, packages are scanned incorrectly or missed altogether, which can delay tracking details. Rest assured, this usually resolves within a few business days and your package should still arrive soon. However, if there has been no movement 7